CX Leadership Course: Notes & Reflection

In this post I am reflecting on a customer experience course I took. I was looking to learn more that would help me understand industry ways around "experience" and my curiosity led me to take this course.

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Course Name: Customer Experience Leadership

Instructor: Brad Cleveland (@brad-cleveland)

Platform: LinkedIn Learning

Skills covered: Customer experience management

Duration: 48m

Date of completion: 8th August, 2023

Certificate of completion:

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Notes

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Reflection

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Thank you for going through this post 🙏

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